Technical Support for Managers, Management Support for Technicians

  

 

Businesses in the new economy have to be able to operate in internet time. In order to match or outpace the competition they make significant investments in data networking. These investments can help achieve significant cost savings, better profitability, and support rapid growth. The problem is, once it is in place the business becomes dependent on the performance and availability of this network.

But how do you know if the network is performing correctly? If the network is slow, is it because it’s overloaded with valid traffic, failing to prioritise conflicting business processes or simply full of errors? Does the network need to be upgraded again? Can the network be segmented more effectively? Are there unanticipated peak times when some simple management rule changes might work? What will the effect of a new branch office or software application be on performance? And perhaps most important, do you have time to investigate these issues and make the necessary changes?

Answering these and many similar questions is one of our consulting strengths. We have had experience over the last 6 years of a wide variety of networks, management platforms and tools and this has enabled us to identify the best solutions for any kind of business. We have used our experience to produce a range of management solutions that range from simply supplying the right tools to a fully managed service. How much or how little is needed will depend on the sophistication of a customer’s network infrastructure and the size and technical ability of their IT department.

While no two companies will have the same mix of equipment they will have the same needs with regards to managing that equipment. These needs include could include such elements as: -

  • Fault Reporting
  • Event Logging
  • Remote alarms
  • Policy Management
  • Configuration control
  • Access logging

And there are many more..

This is where erebor can help.

For further information please contact your erebor sales representative.

sales@erebor.co.uk

Tel. 44 (0)845 2411536

   

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